IPOWER Reviews

Stay away if you value your sanity. If I could rate zero I would. Purchased an email hosting account that was rubbish. Tried to cancel 7 times during their fake 30 day money back guarantee. Used their chat service which must rank as the worst you could imagine. Inexperienced and rude agents, deliberately cutting you off. Do not do what they say and try anything for you not to cancel. Ended up having to open a dispute with my credit card.

DO NOT USE THIS COMPANY. They will attract you with low pricing, but once you are customer, they treat you horribly and will grab money from your account. You have to argue with customer service to get your money back, and they are overseas. I used their website builder program which has a malicious code on the 404 error page. I deleted it and rebuilt my own, but their system kicks out externally built files and reinserts their own. Now my site is banned from Google and Facebook because of the malicious code that iPower refuses to correct, stating there is no problem. I hired an outside firm SITELOCK who went through my site and identified the malicious code problem. You cannot purchase an SSL certificate from anyone except COMODO through iPower, and they gouge you with $39 for the first year. THEN they jack the price up to $59/year afterwards. NO WHERE DOES IT STATE THAT PRICE INCREASE. RUN FROM THIS COMPANY. THEY ARE HORRIBLE.

I've been with this host for too many years and keep hoping they'll get their server set up right with. Htaccess and URL configurations that have NEVER been right. They have hurt my business tremendously and I'll be moving on because they show my 1 website to have 3 different URLS and I am losing page rank due to their errors also. No matter what tool I use, they all show the same errors to check with the host about. I tried 20 times with them having no understanding of what to do about it. Terrible.

I own many and this is first for this brand so far so good I would recommend to any grower small or large.

I had hosted with these guys, both personal and business. Tech support is pretty much incompetent. I'd get wrong answers all the time; if I called back about 4 times to different people I'd eventually get the right answer. Hosting prices are ok, but conversations over the phone with both support and sales mgmt staff reflect total customer apathy. I went elsewhere.

Mostly reliable but when there are problems it is usually hard to reach customer support.